{"id":329,"date":"2025-11-16T17:05:59","date_gmt":"2025-11-17T01:05:59","guid":{"rendered":"https:\/\/www.geyao.online\/?page_id=329"},"modified":"2025-11-26T08:21:47","modified_gmt":"2025-11-26T16:21:47","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.geyaorc.com\/?page_id=329","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<p>We\u2019re here to help!<br>If you have questions about your order, need assistance with RC model car parts, or want to inquire about custom-made components, you\u2019re welcome to reach out to us anytime.<\/p>\n\n\n\n<p>Our support team typically replies within <strong>1\u20132 business days<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\ud83d\udce7 Customer Service Email<\/strong><\/h2>\n\n\n\n<p>For all order-related issues, product inquiries, returns, and after-sales support:<\/p>\n\n\n\n<p><strong><a>service@geyaorc.com<\/a><\/strong><\/p>\n\n\n\n<p>Please include your <strong>Order Number<\/strong>, <strong>Product Name<\/strong>, and <strong>Detailed Description<\/strong> of your issue to help us assist you faster.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\ud83d\udce6 Return Address<\/strong><\/h2>\n\n\n\n<p>Before sending any returns, please contact us for confirmation.<\/p>\n\n\n\n<p><strong>50-1-1101, Unit 1, Building 50, Lidu Garden Community,<br>Yubin Road, Huai\u2019an District, Huai\u2019an City,<br>Jiangsu Province, China<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\ud83d\udee0 What We Can Help With<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order status &amp; tracking<\/li>\n\n\n\n<li>Product specifications &amp; compatibility<\/li>\n\n\n\n<li>Custom RC parts inquiry<\/li>\n\n\n\n<li>Return &amp; refund requests<\/li>\n\n\n\n<li>Warranty information<\/li>\n\n\n\n<li>Shipping questions for global customers<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\ud83c\udf0d Business Hours<\/strong><\/h2>\n\n\n\n<p><strong>Monday \u2013 Friday:<\/strong> 10:00 AM \u2013 6:00 PM (GMT+8)<br><strong>Weekends &amp; Holidays:<\/strong> Response times may be slightly delayed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\ud83d\udce2 Tips for Faster Support<\/strong><\/h2>\n\n\n\n<p>To ensure a quick and accurate reply, please provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your full name<\/li>\n\n\n\n<li>Order number<\/li>\n\n\n\n<li>Email used for purchase<\/li>\n\n\n\n<li>Clear photos or videos (for product issues)<\/li>\n\n\n\n<li>Detailed problem description<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\ud83e\udd1d Our Commitment<\/strong><\/h2>\n\n\n\n<p>We strive to offer high-quality RC model car parts and precision-crafted custom components to customers worldwide.<br>Your satisfaction is important to us, and we\u2019re dedicated to providing friendly, professional, and reliable customer support.<\/p>\n\n\n\n<p>Thank you for choosing us!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re here to help!If you have questions about your order, need assistance with RC model car parts, or want to inquire about custom-made components, you\u2019re welcome to reach out to us anytime. Our support team typically replies within 1\u20132 business days. \ud83d\udce7 Customer Service Email For all order-related issues, product inquiries, returns, and after-sales support: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-329","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.geyaorc.com\/index.php?rest_route=\/wp\/v2\/pages\/329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.geyaorc.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.geyaorc.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.geyaorc.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.geyaorc.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=329"}],"version-history":[{"count":3,"href":"https:\/\/www.geyaorc.com\/index.php?rest_route=\/wp\/v2\/pages\/329\/revisions"}],"predecessor-version":[{"id":377,"href":"https:\/\/www.geyaorc.com\/index.php?rest_route=\/wp\/v2\/pages\/329\/revisions\/377"}],"wp:attachment":[{"href":"https:\/\/www.geyaorc.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}