We’re here to help!
If you have questions about your order, need assistance with RC model car parts, or want to inquire about custom-made components, you’re welcome to reach out to us anytime.
Our support team typically replies within 1–2 business days.
📧 Customer Service Email
For all order-related issues, product inquiries, returns, and after-sales support:
Please include your Order Number, Product Name, and Detailed Description of your issue to help us assist you faster.
📦 Return Address
Before sending any returns, please contact us for confirmation.
50-1-1101, Unit 1, Building 50, Lidu Garden Community,
Yubin Road, Huai’an District, Huai’an City,
Jiangsu Province, China
🛠 What We Can Help With
- Order status & tracking
- Product specifications & compatibility
- Custom RC parts inquiry
- Return & refund requests
- Warranty information
- Shipping questions for global customers
🌍 Business Hours
Monday – Friday: 10:00 AM – 6:00 PM (GMT+8)
Weekends & Holidays: Response times may be slightly delayed.
📢 Tips for Faster Support
To ensure a quick and accurate reply, please provide:
- Your full name
- Order number
- Email used for purchase
- Clear photos or videos (for product issues)
- Detailed problem description
🤝 Our Commitment
We strive to offer high-quality RC model car parts and precision-crafted custom components to customers worldwide.
Your satisfaction is important to us, and we’re dedicated to providing friendly, professional, and reliable customer support.
Thank you for choosing us!